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PORTFOLIO

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BNP Paribas

Loyalty Program Manager

Jan/2010 – May/2014

Extensive experience with SQL/Server T-SQL.
Manipulating, cleansing and processing data using Excel, SQL and Oracle.
Responsible for loading, extracting and validation of client data.
Analyzing raw data, drawing conclusions and developing recommendations.
Escalating and identify any critical issues.
Analyzing user support statistics/data and recommending appropriate measures.
Following procedures/checklists and updating support documentation.
Data entry, data auditing, creating data reports and monitoring all data for accuracy.
Testing software to identify and solve problems.
Contributing to both the requirements and technical aspects of any development specification.
Investigating software problems identified in testing or via Support and providing solutions, also assisting in the resolution of software support issues.
Systems: Visual Leader Loyalty; Credix; Lease

 

Credifin BCC

Analyst Programmer

Fev/2005 – Jan/2010

Extensive experience with SQL/Server T-SQL.
Manipulating, cleansing and processing data using Excel, SQL and Oracle.
Responsible for loading, extracting and validation of client data.
Analyzing raw data, drawing conclusions and developing recommendations.
Escalating and identify any critical issues.
Analyzing user support statistics/data and recommending appropriate measures.
Following procedures/checklists and updating support documentation.
Data entry, data auditing, creating data reports and monitoring all data for accuracy.
Testing software to identify and solve problems.
Contributing to both the requirements and technical aspects of any development specification.
Investigating software problems identified in testing or via Support and providing solutions, also assisting in the resolution of software support issues.
Systems: Visual Leader Loyalty; Credix; Lease

 

Analyst Programmer

Audaxys

2003 – 2005

Supplying qualitative and quantitative data to colleagues & clients.
Meeting customers face to face and handling & prioritizing problems.
Experience running complex and high volume ETL processes.
Answering incoming calls from clients, processing emails and logging calls.

 

Analyst Programmer

Millennium bcp

2003 – 2005

Writing T-SQL scripts to manipulate data for data loads and extracts.
Checking of supplied data for sense, consistency and accuracy.
Identifying and analyze performance bottlenecks and rectifying them.